Category Archives: Conversation in office

How to greet customer and in office

A – Hello.

B – Hello.

A – How are you feeling?

B – All right. Thanks

A – And how are you?

B – I’m very well. Thanks.

A – Good evening. Can I help you?

B – Good evening We’re just looking round your store.

A – Okay.

B – We’ll come to you if we decide to buy anything

A – You’re welcome.

A - Hi, Manisha.
B - Hi, Vijay.
A - Did you enjoy the film last night?
B - Yes, it was quite good.
A - How was the music?
B - I think it is remarkable. Rehman has scored well.
A - What about story and screen play?
B - Mmm… Not bad… I feel it could have been done better.
A - What else .. or… photography?
B- That I’d say is the most striking feature at the mm
Mani Rathnam has done a wonderful job.

M – Manager       8 – Sales Promoters

M – Good morning gentlemen

S – Good morning sir.

M – Can l have your sales report, please?

S – Yea. They are ready sir. Here you are.

M – Thank you everyone… I’ll bo pleased If you clarify things as
I have a glance at your reports.

S- Yes, sir… that’s easy.

S – Seller        C – Customer

S – Good afternoon, madam. Can I help you?

C – Good afternoon. Mmm   I’m looking for some souvenirs.

S – Would you like to have a look at our handicraft goods, Here
are some hand loom dresses…. Some ivory carvings and
metal carvings, we have some beautiful bed spreads and
some lovely shawls…

Sugam phone-in – dial a phone program in English

Compére : Welcome viewers to our ‘Sugam phone-in’ show! This week, we have with us Dr. Balan, Paediatrician,Dr. Ammaiappar, Geriatrician, Dr. Tholkappiar, Dermatologist,   Dr. Brian D’Souza, Neurologist and Dr. Bonnie Rajkumar, Orthopaedic surgeon. We
request our viewers to be brief in their queries and spell out their symptoms clearly. Remember our no. is 044-28279210. Here’s our first call.. (tr…ing…ng..)

Caller 1 : Question to Dr. Tholkappiar, please.

Dr.T : Yes, ….

Caller 1 : Doctor, I’m Harry, an 18 yr old college student. I have lost a lot of hair in recent months. I have an itchy scalp too. I have not changed my hair oil or shampoo, recently. I drive a two-wheeler and wear a helmet. Could that be the reason for my hair-fall?

Dr.T : Certainly not, Mr. Harry. It is a myth that wearing a helmet will cause loss of hair. Your problem could be dandruff. Check if there are white powdery flakes on your scalp. It is dandruff that is a major cause of hair-fall. It causes itchiness too. Use anti-dandruff
shampoo twice a week. Candid TV could prove effective. If you have an oily scalp, wash your hair regularly. Dust and dirt, combined with oil could cause dandruff. Also use your own comb, towel, etc.

Caller 1 : Thank you, doctor.

Compére : Our next caller …. (tr…ing…ng..)

Caller 2 : Question to Dr. Bonnie Rajkumar.

Dr. B R : Yes, please.

Caller 2 : I’m Nikita, a medical transcriptionist. For the past six months I’ve been having pain at the joint of my neck and spine. It arises when there is a jerk while travelling on my bike, or when I bend down to work. Sometimes I also have giddiness. I had an x-ray
taken and doctors said that I don’t have spondilitis. I apply hot water fomentation and gels when pain occurs. How do I get rid of it?

Dr. B R : Your complaint is common among computer professionals. You need to take a few precautions. Do not work for more than 45 minutes at a stretch. Always rest for 15 minutes every hour. Your keyboard should be close to your body, i.e. your elbow should be bent at an angle while working. Use a thin pillow at night. Neck exercises are useful. Try these exercises.(Demonstrates a couple of exercises.)

Compére : There’s our next caller ….. (tr…ing…ng..)

Caller 3 : Hello, is it ‘Sugam phone-in’ show?

Compére : Yes, it is.

Caller 3 : I’m Mrs. Guna. My question is to Dr. Balan. My daughter aged three, suffers from frequent cold, cough and wheezing with fever. On several occasions the child vomitsfood with mucus. We give her only boiled water. Doctors have diagnosed Upper
Respiratory Tract Infection and prescribed medicines, which only give temporary relief.

Dr. B : Many children have this problem, which is very recurrent when young. Don’t worry provided the child is active, gaining weight and sleeping peacefully. A child vomiting, especially after a bout of coughing, is not a cause for worry because it clears the airways blocked by mucus. Some preventive measures could be taken like, preventing her from playing in the mud, drinking iced drinks or going into an AC room after sweating profusely and avoiding smoking around the child. Continue the medicines and her immunity will gradually improve.

Compére : Viewers, please stay with us. We’ll be back with you after a short break for the commercials. Sugam phone-in

staff AND MANAGER – conversation in office

Alice : I’m Alice Caroll. I’m on a summer job at Curious Market Research Bureau.

Manager : Please be seated.

Alice : Dormouse is planning to introduce a unique printer. Before launching their product, they’d like to have a feel of the field. Can I ask you a few questions in this connection, please?

Manager : Yes, please proceed.

Alice : How many printers do you have in your office?

Manager : We have seven.

Alice : How many inkjet and how many laser?

Manager : Three laser and four inkjet.

Alice : What make do you have right now?

Manager : Three HP and four Canon.

Alice : Do you have a printer cum copier cum scanner?

Manager : Yes, we do have.

Alice : What about a 4-in-one – printer, scanner, copier and fax?

Manager : Yes, we do have one of that too.

Alice : Now this product that Dormouse is launching, is a 6-in-one.

Manager : What is that?

Alice : It can print, copy, fax, scan, skim and skip.

Manager : Skim and skip?

Alice : Yes. You see, you have a Board meeting in 10 minutes. There’s a 40 page report in your system, which has just been mailed to you. You ought to go through it before the meeting. The skim facility, skims the entire matter, skips all unnecessary /additional
details, puts together the overview alone in bullet format and gives you the hard copy – maybe a couple of pages – all in twenty seconds flat. This saves a lot of time, ink and paper. Doesn’t that sound interesting?

Manager : Yes, it does.

Alice : Would you like to buy one, when it is launched?

Manager : Yes, we would. But, what would be the cost?

Alice : You could skip that question. It would cost the same as your 4-in-one.

Manager : How sleek would it look?

Alice : Skip that too. It’s as sleek as your ‘Wonder looks’.

MANAGER AND TRANSPORT INSPECTOR conversation

Transport Inspector : Sir, did you see the warrant from the magistrate court?

Manager : Yes, but I didn’t see the details.

Transport Inspector : You know, Sir. One of our buses plying to Trichy was involved in an accident a fortnight ago.

Manager : Oh! I see. Are we required to be present in the court?

Transport Inspector : I think we are under an obligation to depose before the magistrate.

Manager : Who will do it, you or me, Sir?

Transport Inspector : One of us can represent our company. I myself will attend because I know all the details of the case very well.

Manager : OK. Thank you.

A company representative and a job seeker

Ram: Hello, can I speak to Ms. Gita?

Gita : This is Gita. May I know who’s calling?

Ram: I’m Ram Prakash from Accel Computers. You have been short-listed for the first round of interviews. I need some more information from your side.

Gita : Oh sure Mr. Prakash. Please go ahead.

Ram: You have completed your MCA with high first class. Why did you apply for this job?

Gita : Market sources say Accel Computers is among the front runners in computer education. I therefore thought it was the best place to start a career.

Ram: I see. But given your academic background, won’t you be tempted to try for bigger and better prospects abroad? What kind of a commitment can you give us?

Gita : I have no intention of going abroad, Sir. I prefer to work for an indigenous company rather than faceless MNCs or foreign companies.

Ram: That’s very interesting. When will you be available for employment?

Gita : Immediately, Sir.

Ram: Great. I will get back to you in a couple of days through e-mail.

Gita : OK, Sir. And thank you for your time.

Ram: You are welcome Gita. Have a good day.

Gita : Thank you, Sir.